Blog
Field notes on finding the right person, matching identities, and staying compliant while you contact them.
Contact data & skip tracing
How teams find current phones, emails, and addresses for the people they need to reach, and keep that contact data from going stale.
2026-10-27
What is a right party contact rate?How to calculate right party contact rate, why stale phone and address data drags it down more than dialer settings, and how to fix the data side.
2026-10-08
How to check whether an address is still currentA skip-tracing address can be years old. Parcel records show whether it sold, who owns it, and where the tax bill goes. Here is how to read the signals.
Identity matching
Matching messy records to the right person: fuzzy names, nicknames, address standardization, confidence scores, and review queues.
2026-10-27
Address standardization: why ZIP+4 and DPV matterStandardize addresses to USPS Publication 28 before you match records. ZIP+4, DPV codes Y/S/D/N, vacant and CMRA flags, and a worked example.
2026-10-27
Fuzzy name matching: nicknames, typos, name orderWhy edit distance, Soundex, and Jaro-Winkler each miss real name variants, and how labeled match tiers make fuzzy name matching reviewable.
2026-10-27
Match confidence scores: when to auto-acceptHow to set auto-accept and manual review thresholds for an identity match score from the cost of a wrong match, and re-tune them from reviewer outcomes.
Outreach compliance
Staying inside TCPA, Do-Not-Call, FDCPA, and permissible-use rules when you call, text, or email the people you locate.
2026-10-26
How to check if a phone number was reassignedUse the FCC Reassigned Numbers Database before you call: what yes, no, and no data mean, how the TCPA safe harbor works, and the gap it leaves.
2026-10-08
Area code vs. address: which time zone governs?When a phone's area code and the person's address sit in different time zones, Regulation F says to call only when it is convenient in both. Here is the math.
2026-10-08
Calling hours by state: where rules are stricterFederal calling hours are 8 a.m. to 9 p.m., but many states are tighter for telemarketing and some add Sunday and holiday bans. A state-by-state guide.
2026-10-08
A pre-contact checklist for collections outreachFive checks to run before a collections call or letter: time window, consent, number status, address age, and call frequency. What each covers and misses.
Developers & API
Building person lookup and identity checks into your own software: API design, key security, batching, and handling ambiguous results.
2026-10-27
Bulk skip tracing vs API lookups: which fits?Batch skip tracing files vs per-record person lookup API calls: turnaround, staleness, what you pay for, and a verdict for each kind of volume.
Business & area data
Working with state business registries, new filings, ownership networks, and public area statistics without over-reading them.
2026-10-07
Reading new business formations by ZIP codeHow to read new business formations by ZIP code without fooling yourself: mail-drop addresses, partial months, survival bias, and density per resident.
2026-10-07
How to find who owns an LLC, state by stateFind who owns an LLC from public filings: which states name officers, how to see past registered agents, and how to confirm a same-name match.
2026-10-07
New business filings: building a clean lead listA new business filings list goes stale fast and fills with filing-service noise. How to pull, filter, and work fresh LLC filings while they matter.
2026-10-07
ZIP code economic data: sources and error marginsWhere ZIP code economic data comes from (ACS, IRS, FHFA, ZIP Business Patterns), how old each number is, and how to read margins of error correctly.