Blog category
Outreach compliance
Finding someone is only half the job; contacting them lawfully is the other half. These posts translate the rules that govern calls, texts, and collections contact into operational steps: consent records, Do-Not-Call scrubbing, reassigned numbers, calling windows, and permitted uses of consumer data. General information, not legal advice.
New to the topic? Start with the guide: TCPA compliance for calls and texts.
Posts
2026-10-08
Area code vs. address: which time zone governs?When a phone's area code and the person's address sit in different time zones, Regulation F says to call only when it is convenient in both. Here is the math.
2026-10-08
Calling hours by state: where rules are stricterFederal calling hours are 8 a.m. to 9 p.m., but many states are tighter for telemarketing and some add Sunday and holiday bans. A state-by-state guide.
2026-10-08
A pre-contact checklist for collections outreachFive checks to run before a collections call or letter: time window, consent, number status, address age, and call frequency. What each covers and misses.